%s Reviews
[2605039]
Date Added: Sunday 26 December, 2010
This was my second Taurus from Buds Guns. Buds Guns are great to deal with, no problem with their service, and fast shipping. I took this gun to the range the second day after purchasing it, fired 2 rounds of 38 special wadcutters through it, and cylinder would hang and could not fire it again because cylinder would not rotate with ammo in it. It would rotate fine without ammo in it. I called Taurus, they scheduled a FedEx pick up the very next day at no cost to me, I explained the problem in a letter I sent along with the gun. I received it back within 3 weeks, the paper stated that they adjusted the gun, took it to the range, problem not fixed. Naturally by now, I am not happy with Taurus and told them so on the phone. I asked the lady that I spoke with on the phone if they even fired the gun and she stated that the records showed that 15 rounds of Winchester 357 ammo were fired through it, which I was in doubt of. They scheduled another next day FedEx pick up, with no charge to me. Again sent a much longer and not as polite letter along with the gun.. Received it back again within 3 weeks, and this time the paper they included with it stated a defective part was replaced, but didn't say what part was replaced. This time it was fixed. I really like the gun now that it is fixed, just the hassel of having to ship it back two times before it was fixed wasn't fun. I will say that Taurus didn't charge me a single penny for anything, and the turn around was fast both times. I normally shoot 38 special wadcutters in it at the range, but also shoot 357 and it is a pretty accurate gun.
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