%s Reviews

This does not reflect on Buds at all but mainly EAA. They came through with a great gun and great price. This more reflects the customer service at EAA but anybody buying this gun being imported from EAA needs to know. I got my St10 and brought it out the first time to the range and had a very bad time. It would fire a round and then the trigger wouldn't reset but just kind of squish back into the trigger guard. It seems that it has two clicks to fully reset and if you fire then gun and pull back on that first click it always misfires. You have to let it make a second click to fully reset and then it works. Not something you can rely on for anything let alone even being a range gun, fire then nothing....rack slide, fire and then nothing...repeat. The gun itself it beautifully machined and is fitted very tight. The one round we could fire was right on but the second never happened. The gun arrived from Buds on 10/15 Wednesday. This all happened on 10/18 Saturday. I made my first call on 10/20 Monday.
Today is Nov 3rd. I finally got through to a gunsmith. Right out of the gate, he was being highly contemptuous and I didn't know why as it was the first time I ever talked to the guy or anybody there past a secretary for that matter. I tried to explain what my gun was doing wrong but he didn't want to hear it. Then towards the end of me explaining what it was doing wrong he finally says I had called 10 times and everybody told me the same thing every time I called which was to "send the gun in" so that's what I need to do. Um, no. First off just checked my cell phone which records calls back for months of each and every call and I called 10/20, 10/21, 10/23, 10/31 and today 11/3 and never got past an operator that said to either call back as they were busy, just left or that she would send the message for them to call back. I hope their gunsmithing is not as bad as their customer service because it stinks. They were apparently getting the messages to call but ignoring them. This is the first and last gun I will purchase that has EAA stamped on it.

No gun manufacturer can turn out 100% for every gun and I understand that. I''m sure the gun will eventually run so for SAR directly, I give the gun high praise for a quality along with Buds also as the price can't be beat anywhere.
For the importer though, they need to wake up and read all the horrible reviews on the internet on their customer service and shape up.

Customer Rating :

Write Review