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I purchased this shotgun from Buds Guns a several months ago but only recently was able to try it out (too busy packing out of the Peoples' Republic of Maryland and into a state that still honors the Second Amendment). I have fired about 70 rounds through it during the last month, and the performance has been flawless - no problems of ANY kind! Kudos also to Buds Guns - I have always been satisfied with their service. But now for the good stuff - - -. In my attempts to break the gun down for a complete cleaning, I found I was unable to remove the bolt charging handle, which is necessary to get the gun completely apart. What to do? I have found no you tube videos on field strip of the Linberta, and after several re-reads of the manual, as well as help from my recently retired LEO son-in-law (who is also very savvy on mechanical things), today, (Sunday, Sept.9, 2014), I finally sent an email to the Linberta web site asking for help. I received a reply about ONE HOUR later from Mahmet (Matt)! In his very polite response he gave me the information I needed, and now all is well. What TERRIFIC customer service!!!

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