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EAA SAR Pump 12 Gauge 3.5" 4+1 Capacity 26" Barrel
by Joseph E Date Added: Thursday 26 April, 2012
While this gun looks nice, and if you don't get a lemon, might be fine, dealing with EAA is a nightmare unlike any I have experienced in buying anything, let alone guns. Upon receiving the firearm, and after having it transferred to me, I found that it would double-feed every time I worked the pump. Buds wouldn't give me a refund since I had already had it transferred, so I called EAA, and they told me to send it in. Even though they had distributed a rotten defective product, I still had to pay $30 to ship it to them, and they told me I would have it back in 10 to 15 days. Their website puts the turnaround maximum time at 30 days, and yet four weeks after they got it, I finally got through to a very rude technician who scolded me on not giving him enough time, and told me I MAY get it back in two to three months!!! EAA is not just incompetent and rude, but they are basically holding my firearm hostage, and I hope nobody ever has to deal with them again!

Rating: 1 of 5 Stars! [1 of 5 Stars!]
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