%s Reviews
[R16M4FTT]
Date Added: Sunday 02 August, 2015
After 2 months of research, I settled on this rifle. When I got it home from the FFl, I was able to exam it closer. It had a very loose fir between upper and lower receivers. I could see the house across the street and see cars passing in front of the house.I called Windham about it and got excuses about tolerances. Told them I wasn't happy with it. They said ship it back at my expense. Finally got them to pay shipping. After they received it, I didn't hear anything from them, until I called them 5 days later to see what progress had been made. The guy who answered the phone had no answers, more excuses, and a bad attitude. Called a week later, more tolerance excuses, and heard that the gunsmith tried only two uppers to find a tighter fit. They said they would try different lowers. Checking my email later that evening, I got an email from fedex ground saying it was picked up for shipment. When I finally got it back, it wasn't much better. Final conclusion: STAY AWAY FROM WINDHAM. WEAPONRY !! Bad fit, bad customer service and bad attitude. If you're going to brag about 'MADE IN AMERICA', and about your warranty, then live up to it. Don't talk the talk, if you can't walk the walk! Get out of the way, and let China build it!! Should have gone with DPMS or Del-Ton. I've looked at many other AR's since and seen good tight fits from other manufacturers, even a few Windhams. Maybe they need better quality control, and better gunsmiths with a lot better attitudes.
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