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Springfield XD9801HCSP06 XD Sub-Compact 16+1/13+1 9mm 3"
by Keith K Date Added: Tuesday 28 May, 2013
This firearm is GREAT! Unfortunately, SA's customer service ranks extremely poor. Haven't had any problems with the hand gun. But I purchased the package which included a holster. The holster "broke" and I've been trying to get it replaced or repaired since March of 2013. It's a very inexpensive item. Finally gave up. Have purchased 4 more firearms from Buds. 3 Phoenix Arms and 1 Ruger. Won't be buying anymore Springfield Armory. If the customer service is this bad on a disposable item, I can't imagine what it would be on a hand gun. They did contact me once. The CSR left his first name but no telephone extension. So when you call SA, you have to key in the party you're trying to reach. Apparently you have to have the last name. So never could contact anyone. Never had this problem at Smith & Wesson or Ruger.

Rating: 3 of 5 Stars! [3 of 5 Stars!]
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