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  • Cancel

    Asked 09/22/2019 11:38 PM CT
    by unnamed user in General

  • How do I cancel an order?

    3 Answers

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  • 09/22/2019 11:59 PM CT
    by Michael W - Lifetime Points: 3711 Chosen as Best Answer
  • Johnny, Just Call 859-368-0371 and cancel your order. You will need order number and your name. ------------------ CANCELLATION AND ORDER CHANGE FEES We invest time and money to prepare every order that is placed on our site, even before the order ships. After you have placed your order online, or over the phone with a sales associate you will be charged 10% Cancellation/Change fee if you decide to cancel the order or substitute products. You will not be charged any additional fee for adding items to an existing order. By placing an order online or making a phone order with a sales associate you agree to pay this 10% Cancellation/Change fee should you cancel or change your order. Our business is not set up to change orders easily. We apologize for having to implement these changes, but it is necessary in order to keep our prices low for our customers.

  • 09/23/2019 07:06 AM CT
    by James G - Lifetime Points: 47158
  • Johnny, you will need to contact Buds Customer Service (if they request a cancellation fee, just ask if they could waive this discretionary fee thi one time) at 1-859-368-0371 9am-9pm EST Mon-Fri. or use the Blue Chat now button at the bottom right corner 9am to 9pm Mon-Sat and 11am - 7pm Sun (7 days a week).

  • 09/23/2019 02:42 AM CT
    by randy i - Lifetime Points: 20668
  • Contact Buds customer service (859) 368-0371 available 9AM to 9PM CST Monday through Friday or use the blue chat now button and they will help you We are not buds employees we are volunteers that answer questions you may be charged a cancellation fee