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Shaun, Buds contact information is as follows: -sales@budsgunshop.com or FFL@BudsGunShop.com or Fax : 1-800-804-5569. Buds Customer Service is 1-859-368-0371 9am-9pm EST Mon-Fri. or use the Blue Chat now button at the bottom right corner 9am to 9pm M - F or 9am to 7pm on weekends.

At the very top of the page click on the CONTACT US icon. From there look for the section titled EMAIL US. In that section click on the option that states EXISTING ORDER QUESTIONS. When you click on that you can write Customer Service an email. If you’re a TEAM BUDS member then click in the TEAM BUDS PRIORITY RESPONSE. I hope this helps.