We have made this option available to you when viewing your account Order Status page.  Please log into your account and scroll to the bottom of the page to see this option.

We have also made a short tutorial of the customer order status page for your review:

http://screencast.com/t/PwYV0p2FIv

Log in to your account as you normally would, and click ORDER STATUS / Account.

Then, look under the box labeled, My Account, and click the link, View or change my account information. Change the email address in the form, and click "Continue."

Remember that when you login from now on, you must use that new email address, not your old one. (The password does not change.)

If you have reset your password, the one emailed to you is probably difficult to remember.  Follow these instructions to get to the page to change your password (or just click here):

First, click on "ORDER STATUS / Account":

Then sign in.

Then look for "Change my account password":

Then complete the form, and your new password is set.

Most debit cards are also credit cards.  As we do not have the option to accept debit cards and associated personal PIN numbers, your debit/credit card can only be run as a credit on www.budsgunshop.com

Giving our your debit card personal PIN on even the most secure websites is never a good idea. 

Many new firearms are test fired at the factory. You may notice residual powder, rotation marks on revolver cylinders, residual cosmoline which sometimes appears to look like rust, etc. All firearms sold as "new" are in fact new in box as received from the manufacturer or distributor and include new manufacturers warranty....no exceptions.

Any used, factory recertified, certified pre-owned, show guns, or guns in any other condition than new in box will be clearly marked as such on the website.

Our return policy allows for item(s) return and your choice of a full refund or replacement item(s).  However, we do have a couple simple requirements for processing a return.

1.  Firearms - it is solely the customers responsibility to thoroughly inspect the firearm(s) at the FFL prior to accepting the transfer.  If there is a noticeable defect of any kind to the firearm, or associated case/contents, please simply refuse the transfer and we will arrange to have the firearm returned to us, at our expense, and issue the customer a full refund or replacement firearm if available.  If the customer accepts the transfer from the FFL, we can then only refer the customer to the manufacturer for warranty consideration.

2.  Accessories - ALL defective accessories must be returned to Budsgunshop.com in KY for refund or replacement.  Please contact us and we will immediately arrange for UPS to pick up the defective items and return to us at our expense.  Some accessories are shipped factory direct.  If you take it upon yourself to return items to the factory, it is very possible that we will not receive credit for those items and therefore will not be able to issue you credit/replacement.    

All orders paid via credit card are processed immediately by a secure third party when you hit "confirm".  Our credit card processing has the highest level of security options available.  Our third party processor checks: complete credit card number, expiration date, CVV (3 or 4 digit security code), and the registered credit card billing address.

If any of these items are incorrect, your order will not process and you will not receive an order confirmation email.   However, by attempting to enter the incorrect information multiple times, your credit card company will put a hold on those funds against your available credit limit.  If you attempt to enter the incorrect info five times, your credit card company will placed a hold for each of those attempts.  The funds are eventually released, usually within 72 hours, without incurring any fees, by your credit card company.  This is a fraud protection measure of your credit card company and has nothing to do with www.budsgunshop.com   We are not holding your funds and do not have the ability to release them for you.  We suggest you contact your credit card company directly to clear up these issues.    

All orders paid via credit card are processed immediately by a secure third party when you hit "confirm". Our credit card processing has the highest level of security options available. Our third party processor checks: complete credit card number, expiration date, CVV (3 or 4 digit security code), and the registered credit card billing address.

If any of these items are incorrect, your order will not process and you will not receive an order confirmation email. We must confirm your credit card information is correct before we can proceed to process your order, which is why your card is charged when you hit "confirm"

Yes !! Gurney is always looking to make trades and buy guns from people in all 50 states.  He will quote a purchase price based upon your description of the gun, and then send you a company check up receipt and inspection of your gun.

If you prefer to trade for one of our new or used guns, Gurney will be glad to work your trade also.