Why do you offer answers from other customers instead of employees? I need customer service and can't get a hold of anyone!

Question

Why do you offer answers from other customers instead of employees?  I need customer service and can't get a hold of anyone!

Ed C. · Answer

Hi Adam, try the blue chat button on the bottom right of screen. I have had good luck using this. 
Buds Customer Service number is  1-859-368-0371 9am-9pm EST Mon-Fri.

James G. · Answer

Hi Adam and welcome. Contact 1-859-368-0371 9am-7pm EST Mon-Fri. or use the Blue Chat now button at the bottom right corner 9am to 7pm Mon - Sat and closed Sunday. Cheers and stay safe!

Andrew B. · Answer

Community Q&A is for general product questions. If you have a question or concern about your order, you would want to try the blue chat button on the bottom right of screen to chat to a rep. Or their phone number is 1-859-368-0371, then follow the options for order questions, 9am-7pm EST Mon-Fri.

Ask the Community