Ask the Community

Hi Martin and welcome. Since the members here are customers as well, you will need to contact Buds Customer Service directly at 1-859-368-0371 9am-7pm EST Mon-Fri. or use the Blue Chat now button at the bottom right corner 9am to 7pm Mon-Fri. Cheers and stay safe!

Hi Martin, If it was supposed to include a red dot, and you haven't yet taken possession, send it back to Bud's for a replacement. Contact Buds Customer Service at 1-859-368-0371 9am-7pm EST Mon-Fri. or use the Blue Chat now button at the bottom right corner 9am to 7pm Mon-Fri. Good luck, stay safe, & have a great day!