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I am sure if you call and let them know your concern they will change without a penalty Jason. Live chat at the "Blue chat now" button at the bottom right of the page, or phoning at (859) 368-0371 (available 9AM to 9PM EST Monday through Friday).

Call in would be the best method Jason at (859) 368-0371 (available 9AM to 9PM EST Monday through Friday).

contact customer service (859) 368-0371 available 9AM to 9PM CST Monday through Friday or use the blue chat now button and speak to them about the issues ask them to waive the fee for changing a layaway

If they won't let you cancel without a penalty you can inspect it before accepting the transfer and if your not happy then refuse the transfer and send it back.

Hi Jason, I would call asap and let them know your concern to see if they will change without a penalty. I've had good luck doing this. (859) 368-0371 (available 9AM to 9PM EST Monday through Friday). Live chat at the "Blue chat now" button at the bottom right of the page

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