This is the 3rd time I have subscribed using a different email address. But when I try to log in it says that user name or password is incorrect. I am only able to do this because I haven't logged out. What am I doing wrong and how do I fix this so I can log in. Thanks Ern

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Randy I. · Answer

Contact Buds customer service (859) 368-0371 9am-9pm mon-fri or use the blue Chat Now button and they can help you

we are not buds employees we are volunteers that answer questions

James G. · Answer

You need to clear your browser cach and cookies -  restart your browser and retry Ernest. Contact Buds customer service (859) 368-0371 9am-9pm Mon-Fri if this does not resolve your issue.

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This is the 3rd time I have subscribed using a different email address. But when I try to log in it says that user name or password is incorrect. I am only able to do this because I haven't logged out. What am I doing wrong and how do I fix this so I can log in. Thanks Ern