Ask the Community

John Sir,
If you have already completed your purchase, you may have missed the step to enroll in the "Buy It & Try It" program during checkout. The program is not automatically applied and requires you to opt-in specifically for each qualifying handgun. If you didn't opt in before checkout, the benefit may not be included. Contact customer service for assistance at (859) 368-0419.
Please keep in mind that Handguns purchased through Bud's layaway or Credova financing are not eligible. You have a 30-day trial starting from when the firearm ships to your FFL dealer and that a non-refundable $15 fee applies for each handgun enrolled.
Buy It and Try It is still an excellent program for gun enthusiasts alike.
Hope the above information helps Sir John, please take care and stay safe 🙏🏻

When going through checkout, you must check the box for the "Buy it/Try it" option which stated there is a $15 charge. This program is is just not included with every firearm purchase. You may be able to have it added on if the firearm hasn't arrived yet. Just give Buds Customer Service a call at 1-859-368-0371 9am-7pm EST Mon-Fri and ask them to help out on this matter.

Hi John and welcome. If you did not specifically check the "Buy It and Try It" option, you should contact Buds Customer Service before the firearm ships to ask if you can add the option and pay the additional $15 fee for this option at 1-859-368-0371 9am-7pm EST Mon-Fri. or use the Blue Chat now button at the bottom right corner 9am to 7pm Mon - Fri. Cheers and stay safe!

I would reach out to Buds Customer Service at 1-859-368-0371. They are available Monday through Friday 9am-7pm EST. Happy shooting!

Good evening to you!! You would have to have checked the try it or buy it box during the checkout process. I hope this helps. Have a good rest of your day. 🇺🇸🇺🇸 'Merica' 🇺🇸🇺🇸

Hi John, the 'Buy It And Try It' option appears in your shopping cart, and you must opt in there. Once you get to the checkout page, you will not see the option. It is easy to miss. Call Bud's customer service to see if they can opt you in at 1-859-368-0371 9am-8pm EST Mon-Fri. or use the Blue Chat now button at the bottom right corner 9am to 7pm Mon - Sat Stay safe & have a great day!

John G Sir, To correct a mistake with your "Buy it and Try It" handgun order from BudsGunShop, you must contact customer service directly at Phone: 1-859-368-0371. Or you can use the Live "Chat now" button on the bottom right of the website for online customer service. Furthermore, you can email them by using the "CONTACT US" link on the website's top navigation to send an email, specifically under the section for "EXISTING ORDER QUESTIONS". The program is not automatically applied and requires you to opt-in during checkout. You should reach out to them as soon as possible, especially before you complete the transfer at your selected Federal Firearms License (FFL) dealer. There is a non-refundable $15 enrollment fee for the "Buy it and Try It" program per gun to join. Hope the above information helps Sir John G. Please take care and stay safe 🙏🏻

you have to check the box for it during the ordering process Contact Buds customer service (859) 368-0371 available 9AM to 9PM CST Monday through Friday or use the blue chat now button and they may be able to l help you. We are not buds employees we are volunteers that answer questions