Ask the Community

Good evening to you. Sometimes they ship from different warehouses. You can track your order from you order page. You can also contact customer service at the below number 1-859-368-4019 or chat with someone by the blue chat box located in the right hand corner of your screen. Hope this helps. Have a good rest of your day. 🇺🇸🇺🇸 'Merica' 🇺🇸🇺🇸

What does the paperwork show?. Does it show that they should have been included? They could have shipped from a different warehouse. When you look on your order here, does it show different tracking numbers?

I'd give Buds Customer Service a call at 1-859-368-0371 9am-7pm EST Mon-Fri and ask them to help.