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Sorry that you're having trouble.

Hi John and welcome. I feel your sentiment. Seems communication is hit or miss, mostly miss. Maybe it will get better under Bud's "New Management". Cheers and stay safe!

Hmmmm, whenever I call with an issue, say about an order or just a question, I get a live person.

Sorry to hear. Hopefully, 🤞🏻 things will get better with new the new management team.

Any time I have ever called Bud's, I got a live person. With that being said, I have not called recently, it's been over a year ago. Things may not be the same.

I have always got a live person however I am a team buds member and use the TB number