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Walter, sorry you are having this issue. Please contact Buds and they will advise you on what you need to do. Via LiveChat (available from 9AM to 9PM 7 days a week), the "blue chat now" button at the bottom right of the page starting 9am CST, or phoning at (859) 368-0371 (available 9AM to 9PM EST Monday through Friday).

you will need to contact the Manufacturer Buds policy is "Our return policy allows for item(s) return and your choice of a full refund or replacement item(s). However, we do have a couple simple requirements for processing a return. 1. Firearms - It is solely the customers responsibility to thoroughly inspect the firearm(s) at the FFL prior to accepting the transfer. If there is a noticeable defect of any kind to the firearm, or associated case/contents, please simply refuse the transfer and we will arrange to have the firearm returned to us, at our expense, and issue the customer a full refund or replacement firearm if available. If the customer accepts the transfer from the FFL, we can then only refer the customer to the manufacturer for warranty consideration" unless you bought Buds optional Gun warranty

Hi Walter, sorry you are having this issue. Please contact Buds and they will advise you on what you need to do. Via LiveChat (available from 9AM to 9PM 7 days a week), the "blue chat now" button at the bottom right of the page starting 9am CST, or phoning at (859) 368-0371 (available 9AM to 9PM EST Monday through Friday).

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