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Hi Aaron, Buds Customer Service should be able to help via LiveChat (available from 9AM to 9PM 7 days a week), the "Blue Chat Now" bottom at the bottom right of the page at 9 CST this morning, or phoning at (859) 368-0371 (available 9AM to 9PM EST Monday through Friday).

You will need to Contact Buds at 1-859-368-0371 9am-9pm EST Mon-Fri. or use the Blue Chat now button and ask them. Hopefully they can help in my experience this is one of the places that Buds can use improvement We are not buds employees we are volunteers that answer questions

Hi Aaron, You will need to Contact Buds at 1-859-368-0371 9am-9pm EST Mon-Fri. or use the Blue Chat now button

You will need to Contact Buds at 1-859-368-0371 9am-9pm EST Mon-Fri. or use the Blue Chat now button and ask them. Hopefully they can help in my experience this is one of the places that Buds can use improvement We are not buds employees we are volunteers that answer questions