I emailed Buds twice about an item I purchased and no one will respond to my emails. It's on my credit card but no one will answer my emails and I got no conformation email back from Buds to confirm my purchase but I have a credit card statement that proves I purchased an item. I don't think I will be buying from here again. What can I do?

Question

I emailed Buds twice about an item I purchased and no one will respond to my emails. It's on my credit card but no one will answer my emails and I got no conformation email back from Buds to confirm my purchase but I have a credit card statement that proves I purchased an item. I don't think I will be buying from here again.   What can I do?

Randy I. · Answer

Contact Buds customer service (859) 368-0371 9am-9pm mon-fri or use the blue Chat Now button

we are not buds employees we are volunteers that answer questions  I use the blue chat button all the time

Randy I. · Answer

with the chat now someone will be with you in minutes

James G. · Answer

Timothy, it's best to talk with Buds direct as you have learned at (859) 368-0371 9am-9pm Mon-Fri .

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