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You will have to call buds and they can make arrangements to get it shipped back to them and either get another one shipped to you or get your money refunded.

Contact Buds customer service (859) 368-0371 9am-9pm mon-fri or use the blue Chat Now button we are not buds employees we are volunteers that answer questions

Contact Buds with your "Order" number and FFL information and they will initiate the return/replacement/refund Andrew via LiveChat (available from 9AM to 9PM 7 days a week), the "Blue Chat Now" bottom at the bottom right of the page or phoning at (859) 368-0371 (available 9AM to 9PM EST Monday through Friday).

here is Buds policy "Our return policy allows for item(s) return and your choice of a full refund or replacement item(s). However, we do have a couple simple requirements for processing a return. 1. Firearms - It is solely the customers responsibility to thoroughly inspect the firearm(s) at the FFL prior to accepting the transfer. If there is a noticeable defect of any kind to the firearm, or associated case/contents, please simply refuse the transfer and we will arrange to have the firearm returned to us, at our expense, and issue the customer a full refund or replacement firearm if available. If the customer accepts the transfer from the FFL, we can then only refer the customer to the manufacturer for warranty consideration."