It says it takes 1 to 2 days to get a reply after submitting your DD214 to qualify the military discount. I have been waiting over a week with no response. Also, the website email setup doesn't let you ask them without submitting it again. Why is there no response and no way to email them with out sending documents.

Question

It says it takes 1 to 2 days to get a reply after submitting your DD214 to qualify the military discount.  I have been waiting over a week with no response.  Also, the website email setup doesn't let you ask them without submitting it again.  Why is there no response and no way to email them with out sending documents.

James G. · Answer

Kathryn, you will not get a reply from Buds despite what they say. To see if you have been processed, go to Order Status/Account - Scroll down and if you see "Thanks for being a Qualified Professional. We appreciate your service" with a Blue logo, you are good. If this is not there then Buds is still processing and you should contact Buds for a status at 1-859-368-0371 9am-9pm EST Mon-Fri. or use the Blue Chat now button at the bottom right corner 9am to 9pm 7 days a week.

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