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Contact Buds customer service (859) 368-0371 available 9AM to 9PM CST Monday through Friday or use the blue chat now button . We are not buds employees we are volunteers that answer questions

there should be a Gift Card Code sent to you. you can also find the code by clicking on order status /account (top of page) scroll down and select "view gift cards" make note of Gift card code put item in cart select checkout . verify shipping address and shipping cost select continue to payment select Credit Card / Gift Card select "continue to order confirmation" Enter Gift Card Code in box and select update if you have any problems Contact Buds customer service (859) 368-0371 available 9AM to 9PM CST Monday through Friday or use the blue chat now button . We are not buds employees we are volunteers that answer questions

Tommy, Just click gift card spot on payment method and enter your 12 digit code you get emailed from the penny auction people and it will subtract the balance of credit you have. All digits are case sensitive so make sure you enter them correctly. You can pay any balance by completing the credit card information. I've used many of these. They work great. Your penny auction credits will not be in your gift card area on Order Status/Account area just the email you get from the penny auction.

Tommy, click the Gift Card payment method - cut and paste the e-gunner code (case sensitive). Any remaing balance can be paid by regular payment methods. If you get hung up, Buds Customer Service can assist you at 1-859-368-0371 9am-9pm EST Mon-Fri. or use the Blue Chat now button at the bottom right corner 9am to 9pm 7 days a week.