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I just asked my own question but what discount are you talking about?
Thomas, I have had to add items to the cart, apply the discount code then remove items and add back then checkout. $5 discount codes require at least a $50 purchase, 10% to checkout. If you still have issues, Buds Customer Service can assist you at 1-859-368-0371 9am-9pm EST Mon-Fri. or use the Blue Chat now button at the bottom right corner 9am to 9pm Mon - Sat and 9am to 7pm Sunday.
There are different reasons why it might not work. And I don't know exactly know the details and what discount youre talking about. I would call customer support or use the life chat option. I hope you get things worked out.
I am sure the issue you're having is not a bait and switch. Just contact customer service at 1 859 368 0371. Remember, during business hours, live chat is available. It was my pleasure to assist you. RIP Kobe Bryant AKA The Black Mamba.