Ask the Community

Todd, Buds reply from last week for FFL's who may be closed from last week (reply "Orders for states that are shelter in place orders and closed FFLs are being held for shipment. If they have already shipped, we are working with our shippers (UPS/FedEx) to either hold the shipments until such time they can be delivered or return them to us.)" as soon as things clear up they will reship the gun). Only Buds Customer Service can assist you but, as you know, they are having contact, logistical and order issues due to COVID-19. You just have to keep trying to contact them via Live Chat since their phone 1-859-368-0371 is currently not manned.

Like James said, UPS currently has a hold on items to businesses they know are currently closed, but will specifically note that on the tracking. If it doesn't and it just shows a normal scan in your city and nothing else then I would suggest using the chat now feature in the lower right corner of your screen so that they can look into that for you.

"Orders for states that are shelter in place orders and closed FFLs are being held for shipment. If they have already shipped, we are working with our shippers (UPS/FedEx) to either hold the shipments until such time they can be delivered or return them to us.)" as soon as things clear up they will reship the gun).Contact Buds customer service use the blue chat now button . We are not buds employees we are volunteers that answer questions