We've currently been living in our new home over 13 months now. I cannot make a purchase because it will not let me delete my old "primary address." Has anyone else had this issue?

Question

We've currently been living in our new home over 13 months now. I cannot make a purchase  because it will not let me delete my old "primary address." Has anyone else had this issue?

James G. · Answer

Carlos, yes Buds Customer Service had to help me but, as you know, they are having contact, logistical and order issues due to COVID-19. You just have to keep trying to contact them via Live Chat since (which is up and down sporadically during business hours) their phone 1-859-368-0371 is currently not manned.

Randy I. · Answer

log in go to order status/accounts on right side select your address tab click on edit and change it to your new address no need to delete just change it I was just able to change mine (and change it back) with no issues

Ask the Community