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Use the chat button after 9am eastern.

Henry, please try a different browser or two Sir. If not successful, Buds Live Chat at the lower right corner is the only contact to Buds Customer Service from 9am to 9pm Mon - Sat and 9am to 7pm Sunday.

Sorry only Buds can help you with that Contact Buds customer service use the blue chat now button . We are not buds employees we are volunteers that answer questions