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Joe, since the members here are customers as well and not Buds employees, Buds Customer Service can answer best at Live Chat in the lower right corner from 9am to 9pm Mon - Sat and 9am to 7pm Sunday.

Joe, Not usually. They generally refund funds to card or account funds came out of.

Sorry only Buds can help you with that Contact Buds customer service use the blue chat now button . We are not buds employees we are volunteers that answer questions