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they are on the stiff side at 1st it should get easier with use. I recommend Calling ruger and seeing if they can help Telephone: 336-949-5200

you may try a little plastic tool to help open it until it loosens up something like these https://www.harborfreight.com/nylon-pry-bar-installer-kit-4-pc-63594.html

There really is no returns on firearms purchases, most new guns have some stiff parts and tight tolerances, these usually get smoother with time and use. If it does not, there is a very high demand for firearms so you should have no problem selling it. You can sell on sites like (G)un Br0ker or armslist (armslist is like craigslist for firearms/accessories and let's you find buyers in your area.)

Steve, tape a piece of scotch tape to either the moving gate or fixed side the moving gate locks into and close for 24 to 48 hours. Remove the tape, slightly oil and try again. You may or may not need to add tape to both sides depending on the results. This helped me. Cheers and stay safe!