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Thora, Sorry to hear that. You just have to close system out and try again. You've probably already solved the issue.
Buds uses cookies on their website try clearing your history and refreshing the page, if the problem persists Call buds during buissnes hours at 859-368-0371, 9am-9pm eastern Mon-Fri use the Blue Chat now button at the bottom right corner 9am to 9pm Mon - Sat and 9am to 7pm Sunday
Thora, please try in another browser first. If you are still having an issue, Buds Customer Service can assist you tomorrow at 1-859-368-0371 9am-9pm EST Mon-Fri. or use the Blue Chat now button at the bottom right corner 9am to 9pm Mon - Sat and 9am to 7pm Sunday.
