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I do not really know. I had another company say that the saved info would not go through. But never fresh info unless I made a mistake. Refresh, log out and back in, restart your browser. What ever it takes.
John, I would try in another browser first. Buds Customer will be able to assist you at 1-859-368-0371 9am-9pm EST Mon-Fri. or use the Blue Chat now button at the bottom right corner 9am to 9pm Mon - Sat and 9am to 7pm Sunday.
I'd try what Tom and James suggested if that doesn't work Call buds during buissnes hours at 859-368-0371, 9am-9pm eastern Mon-Fri Or use the Blue Chat now button at the bottom right corner 9am to 9pm Mon - Sat and 9am to 7pm Sunday And they should be able to assist you.
