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Arthur, you may need to contact Buds Customer Service as mine works fine in Firefox and Chrome. Buds Customer Service is 1-859-368-0371 9am-9pm EST Mon-Fri. or use the Blue Chat now button at the bottom right corner 9am to 9pm Mon - Sat and 9am to 7pm Sunday.

Arthur, mine hasn't worked in quite some time, I'm using Firefox.

It's working for me, I'm using Brave Browser on an android phone, you may try clearing your browser history, refresh the page and sign in again, you also may want to try from another browser/device.

Buds made changes to website over the past month and resulted in many functionally not working. I recommend contact Buds customer service to address the sintuation. I heard that adding the product to wish list may help solve it too. CALL Buds Customer Service at 1-859-368-0371 OR use the blue "Chat Now" button at the bottom right corner. I hope this helps!