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sounds like you tried to buy a QP (qualified professionals or LE ) restricted item and they are asking to verify it before shipping Contact Buds customer service (859) 368-0371 available 9AM to 9PM CST Monday through Friday or use the blue chat now button and they will help you. We are not buds employees we are volunteers that answer questions

Many major manufacturers offer discounts to a large list of individuals they consider Qualified Professionals. Although commonly referred to as Law Enforcement, LE or Veterans Discounts, these discounts are actually also available to many other types of Qualified Professionals, including : Active, Honorably Discharged or Retired Military personnel - all branches (veterans, including medical discharges/disabled) National Guard personnel - all branches Military Reserve personnel - all branches CAP - Civil Air Patrol Fire Fighters - including volunteers Paramedics and EMTs TSA Employees Commercial Pilots Federal Flight Deck Officers Air Marshals Court Judges District and Deputy District Attorneys All sworn or retired Law Enforcement Officers - city, county, state, and federal All Corrections and Probation Officers State Licensed Security Companies State, Federal, and Private Security Guards DOD Contractors and the link budsgunshop.com/catalog/qualified_professional_discounts.php