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Robert, before you send it in, a screw driver may help. Fir details just scroll down to Post # 8 Sir : https://www.nationalgunforum.com/threads/new-gun-owner-needs-help-citadel-boss-25.212712/
James G.
4 years ago
I'd contact customer support and ask if they know a way to get it out easier or for warranty work. You can call them at 1-800-553-4229 or email them at customer_service@legacysports.com sorry you're having issues but hope this helps and good luck.
Josh T.
4 years ago