Ask the Community

Jamaine, you will need to reach out to the manufacturer to arrange an RMA for pickup and service/repair. Sorry you have an issue on a new firearm. Global Ordnance Repair Service contact info is at the bottom here : https://www.grandpowerusa.net/company-information/

Sorry you're having issues. Before you send it back I'd test other brands of ammo, some times a firearm just doesn't like a certain brand of ammo. Or if it's brand new it may need cleaned really well and Broke in, alot of firearms will malfunction occasionally until around 500 rounds but it definitely shouldn't every round. If you purchased the lifetime warranty threw buds then you will have to ship it to buds for repair. You can contact buds customer service at 859-368-0371 Monday thru Friday 9am to 9pm and they'll be able to help you. We're just customers as yourself not buds employees. Hope this helps.

1st did you clean the gun 2nd try different ammo/magazine if these do not resolve the issue contact Stribog https://stribogmodels.com/contact-us/