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You'd need to contact Credova, as they are the ones that processed you application. Daily 6AM to 6PM PST. They should be able to get that taken care of for you. Call 833-273-3682 Email info@credova.com

JAMARIO, please have Buds (1-859-368-0371 9am-9pm EST Mon-Fri. or use the Blue Chat now button at the bottom right corner 9am to 9pm Mon - Sat and 9am to 7pm Sunday.) contact Credova at 833-273-3682 to verify no purchase was made.

As others have said you will have to contact buds customer service at 859-368-0371 Monday thru Friday 9am to 9pm. I'd also contact credova at 833-273-3682 and they'll be able to help straighten this out. Unfortunately we're just customers as yourself not buds employees so we can only point you in the right direction. Sorry you're having issues but hope this helps