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Buds Customer Service can assist you at 1-859-368-0371 9am-9pm EST Mon-Fri. or use the Blue Chat now button at the bottom right corner 9am to 9pm Mon - Sat and 9am to 7pm Sunday. I have found the blue chat button works best.
Lester, please try in a different browser first. The link to upload is here : https://www.budsgunshop.com/contact_us.php/printForm/qualifiedprofessional
Lester, I would just contact buds customer service at 859-368-0371 Monday thru Friday 9am to 9pm or use the blue chat button at the bottom right corner of your screen. We're just customers as yourself not buds employees. Sorry you're having issues but hope this helps.
