I contacted Mossberg, and I sent the gun in. They were quickly able to duplicate the problem. They replaced the entire trigger assembly and a spring (not sure which one). I took it out today, and the problem is 100% resolved.

Question

I contacted Mossberg, and I sent the gun in.  They were quickly able to duplicate the problem.  They replaced the entire trigger assembly and a spring (not sure which one).  I took it out today, and the problem is 100% resolved.

James G. · Answer

Alex, cool beans Sir. Thanks for the follow up and posting the resolution. Glad Mossberg took care of you. Cheers and enjoy!

Paul F. · Answer

Thats awesome. That's also why I always strongly encourage people to go with proven reputable brands (like mossberg). You would not have likely  gotten a resolution with one of the Turkish "just as good" companies or Taurus. I just dealt with my 1st Vortex claim and they were awesome. I had a broken flip cap on my optic, they sent me a new one no questions asked, and gave me a free Vortex hat, I love when companies do the right thing and take care of their customers

Josh T. · Answer

Alex, glad to hear Mossberg found the issue and that it's now 100% resolved. Mossbergs a great company and as you've seen fantastic customer service. Thanks for the update.

Ed C. · Answer

Alex, thanks for the update. Nice to hear when a company stands behind their product and takes care of the customer. Have a great day!

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I contacted Mossberg, and I sent the gun in. They were quickly able to duplicate the problem. They replaced the entire trigger assembly and a spring (not sure which one). I took it out today, and the problem is 100% resolved.