Ask the Community

Mike, if your card was charged that means your order went through. Sometimes it takes 24 hours for it to show under your purchase history but if it's already been 24 hours I'd recommend contacting buds customer service at 859-368-0371 Monday thru Friday 9am to 9pm or you can use the blue chat button at the bottom right corner of your screen. They'll be able to assist you. We're just customers as yourself not buds employees, so we can only point you in the right direction but again if your card was charged your order went through. Sorry you're having trouble but hope this helps.