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Jonathon, we're just customers as yourself not buds employees but I'd recommend contacting the manufacturer at 1-800-553-4229 or you can email them at .... customerservice@legacysports.com ...... Sorry you're having trouble but hope this helps some.
Jonathon, I would call Legacy Sports for assistance at 1-800-553-4229. Good luck.
Jonathan, I would disassemble again to ensure there are no metal shavings and reassemble. It sounds like the elevator may be out of spec if it is hanging up on the bottom of the bolt when attempting to load. If you can't find any obvious issues after this please contact Legacy Sports at 1-800-553-4229 for advice or Service to get the issue corrected. Cheers and stay safe!
contact Legacy Sports at 1-800-553-4229.
If you still can't figure the problem out then just contact Legacy Sports at 1-800-553-4229 for walk through advice or Warranty Service to get the issue resolved.