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Gary, we're just customers as yourself not buds employees, so we can only point you in the right direction. I'd recommend contacting buds customer service at 859-368-0371 Monday thru Friday 9am to 9pm or you can use the blue chat button at the bottom right corner of your screen. They'll be able to assist you. Sorry you're having trouble but hope this helps.
you would need to Contact Buds customer service (859) 368-0371 available 9AM to 9PM CST Monday through Friday or use the blue chat now button and they will help you . We are not buds employees we are volunteers that answer questions
Gary, without knowing the whole story, it's hard to say. But if he is just refusing to return a gun to the seller, report it as a theft to the proper authorities. This will get his attention. Also let Bud's know about the problem so they can have him blacklisted.