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Hi Scott, please log off, clear your browser cache, restart your browser and log back in and retry. You could also try logging in a different browser as well. If this does not help, Buds Customer Service can assist at 1-859-368-0371 9am-8pm EST Mon-Fri. or use the Blue Chat now button at the bottom right corner 9am to 8pm Mon - Sat and 9am to 7pm Sunday.

Scott, it's letting me confirm my address like normal. First page just click on the box and it'll add a check mark. Second page click on confirm address and what payment option you want to use. Then click on continue to order confirmation. If it won't let you I'd try a different device. So if you're on your phone try a tablet or computer. If that doesn't work you can contact buds customer service at 859-368-0371 Monday thru Friday 9am to 9pm or you can use the blue chat button at the bottom right corner of your screen. They can help you complete the order over the phone. Sorry you're having trouble but hope this helps.