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Hi Jude, this pistol is brand new in a sealed factory case. Cheers and stay safe!

Jude, this is a brand new Glock 20 gen 4. If you scroll down to the description where it shows the model number and upc, under condition it will say new, used or factory refurbished for any of buds firearms. Hope this helps.

Jude, this is brand new from the factory in an unopened box. It would specify if ot was used. Stay safe & have a great day!