Ask the Community

Hi Robert, according to the manual, for .38 special, you can push the extractor up with your thumb and load both barrels then slide the extractor and bullets down. If you still have issues, I would contact Old West Firearms at 435-228-5560 or email customercare@oldwestfirearm.com Good Luck, stay safe & have a great day!

Hi Robert and welcome. For safety and warranty reasons, I would contact Old West Customer Service for advice at 435-228-5560. Cheers, stay safe and enjoy!