I have asked two questions recently about two different orders. Buds has not answered or addressed either email or whatever you call their system.

Is this the norm? I'd call but it is a PITA due to me being in Afghanistan.

Question

I have asked two questions recently about two different orders.  Buds has not answered or addressed either email or whatever you call their system.

Is this the norm?  I'd call but it is a PITA due to me being in Afghanistan.

James G. · Answer

From feedback from other members, this is not uncommon Duke. I would call for an answer/resolution to your questions. Sorry about your issue and many thanks for your service. Stay safe and happy Holidays.

Mike C. · Answer

I've both emailed and called multiple times and had very short hold times on phone calls and very fast email responses. I wonder if there is an issue with your current location.

Randy I. · Answer

Contact Buds at 1-859-368-0371 9am-9pm EST Mon-Fri. or use the Blue Chat now button

Randy I. · Answer

Contact Buds at 1-859-368-0371 9am-9pm EST Mon-Fri. or use the Blue Chat now button

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I have asked two questions recently about two different orders. Buds has not answered or addressed either email or whatever you call their system. Is this the norm? I'd call but it is a PITA due to me being in Afghanistan.