I entered the gift code and I'm getting a error. The gift card was just purchased and emailed to me and the code says there's $0 balance but the email says $858 is on the card?

Question

James G. · Answer

Try logging in to a different Browser or logging out and clearing your browser cach. If it still does not work, a Buds representative should be able to help you via LiveChat (available from 9AM to 9PM 7 days a week), the "Contact Us" tab at the top of the page or blue chat now button  at the bottom right, or phoning at (859) 368-0371 (available 9AM to 9PM EST Monday through Friday).

Randy I. · Answer

Contact Buds at 1-859-368-0371 9am-9pm EST Mon-Fri. or use the Blue Chat now button and they will help you

Steve P. · Answer

Hi Brandon, Make sure there are no blank spaces before or after the card number when you put it in.  If it still does not work, a Buds representative should be able to help you via LiveChat (available from 9AM to 9PM 7 days a week), the "Contact Us" tab at the top of the page or blue chat now button at the bottom right, or phoning at (859) 368-0371 (available 9AM to 9PM EST Monday through Friday).

Randy I. · Answer

Contact Buds at 1-859-368-0371 9am-9pm EST Mon-Fri. or use the Blue Chat now button and they will help you

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I entered the gift code and I'm getting a error. The gift card was just purchased and emailed to me and the code says there's $0 balance but the email says $858 is on the card?