Ask the Community

It could be a glitch in the system but I would keep your proof and gibe Buds a call customer service (859) 368-0371 9am-9pm mon-fri or use the blue Chat Now button

Hi Eric, I would Call customer service first thing Monday morning. Here's the customer service number (859) 368-0371 9am-9pm mon-fri or use the blue Chat Now button.

This has happened to me Eric right before a Christmas order. It wasn't an order by X-Mas on the 23rd but did not show correctly until the 29th. Maybe an order volume overload but it shipped and was received. I'd give it 5 business days to complete processing then call Buds if not right by then at (859) 368-0371 9am-9pm mon-fri or use the blue Chat Now button.

Please click the green box stating it as the best answer. We are rated on our answers and are just volunteers, not Buds employees. You can choose more then one Thank you!