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Hi Craig and welcome. DeSantis will likely exchange the holsters(they have a 30 day policy): https://www.desantisholster.com/returns-refunds/

Yes. Sometimes mistakes are Made. For that. I'd be the first to apologize if It was me. As James stated, Give DeSantis customer service a call. I'm sure they can/will help. Their contact number is 631-841-6300.

Hi Craig, sorry this happened to you. We are not Bud's employees and sometimes makes mistakes. Unfortunately, some are more worried about getting chosen best answer and winning prizes than getting the answer correct. I doubt you will even get an apology.