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Hi Rodolfo, you can check the status of your order by mousing over 'Order Status/Account' at the top of the page, then go down to 'Order History'. From there you can view your order and the status. It will be 'Order Received', 'Order has Moved To Shipping Dept', or 'Order Has Shipped'. When order ships you will receive an email with a tracking number.

Hi RODOLFO and welcome. Please go to Order Status / Account, My Order History - find your order and click View Order for a status. Buds Customer Service can assist with order status at 1-859-368-0371 9am-7pm EST Mon-Fri. or use the Blue Chat now button at the bottom right corner 9am to 8pm Mon - Sat and 9am to 7pm Sunday.