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Hi Jack and welcome. Since the members here are customers as well, if you have your order #, Buds Customer Service should be able to help you get this straightened out at 1-859-368-0371 9am-7pm EST Mon-Fri. or use the Blue Chat now button at the bottom right corner 9am to 8pm Mon - Sat and 9am to 7pm Sunday. Cheers and stay safe!
sounds like you took the "optional" insurance the shipping was free the insurance is not Contact Buds Customer Service at 1-859-368-0371 9am-8pm EST Mon-Fri. or use the Blue Chat now button at the bottom right corner 9am to 9pm Mon - Sat and 9am to 7pm Sunday. and they will help you . We are not buds employees we are volunteers that answer questions.
Hi Jack, the $8.50 was insurance, not shipping. You could have declined that. You will need to speak with Bud's about the $15 off. 1-859-368-0371 9am-7pm EST Mon-Fri. or use the Blue Chat now button at the bottom right corner 9am to 8pm Mon - Sat and 9am to 7pm Sunday Also curious as to why you went ahead and completed the order if there were charges you didn't approve of.
