Frequently Asked Questions

Click HERE and fill out the form to have a new password sent to the email address you used to setup your account. last updated - 05/13/2022

last updated - 04/19/2022

A "FFL" is a Federal Firearm License.  There are currently over 58,000 FFL holders nationwide.  FFL holders are commonly gun stores, pawn shops, and retail sporting goods stores.  However, there are also many individuals that hold a FFL.  All firearms sold to individuals online must be shipped to a local FFL holder who will then transfer the firearm (via ATF form 4473 and associated background check) to the individual.

 

last updated - 04/19/2022

You can simply choose a local FFL from our list, or we can add your preferred local FFL to our list by simply having them fax us a copy of their FFL to (800) 804-5569. Please communicate with your chosen FFL prior to completing your purchase with us. You will want to ask for their approval of the transfer as well as their transfer fee. last updated - 04/19/2022

Although the transfer fee varies widely among the +58,000 FFL holders nationwide, the average fee tends to be around $25.  For their exact transfer fee, please contact your chosen FFL directly.  last updated - 04/19/2022

No, all firearms must be shipped to a verified FFL (Federal Firearm License) holder.  The only exceptions are some black powder firearms, and then only to approved states.     last updated - 04/19/2022

The advertised "cash discount price" is earned simply by paying for your order with cash, check, money order, ACH transaction or other secured form of check payment. Although we do not recommend sending cash via mail, we do have local customers who buy online and bring cash when picking up their order. Unsecure payments by mail, such as personal or company checks, will delay shipping 5 business days to allow the funds to clear our digital check processing system. Orders paid by money order, or bank check, are immediately approved and updated to "processing" for ASAP shipping. last updated - 05/03/2019

Before you're able to take possession of your firearm from your dealer you'll be required to pass a background check. This is a fairly simple process. You'll fill out the below form and your dealer will call the information in to FBI NICS. Typically, while your dealer is on the phone he'll receive one of the following responses - approved, delayed, or denied. Please check your state and local regulations as well, several states/locals have additional requirements.

Link to ATF 4473

last updated - 04/19/2022

Due to firearm regulations the Customer name must be the intended recipient of the firearm, meaning no one can pick up the firearm but you--the actual purchaser.  If this information doesn't match, your order can be delayed or canceled with fees.  Simply put, no one can accept transfer of a firearm except you, the actual buyer.

If you would like to purchase a gift for someone, please purchase a gift card from our website. You will be able to access a printable copy from your Bud's account or email it directly to your intended recipient. Then, the person you are purchasing the gift card for can apply the gift card code to their account, under their name. last updated - 04/19/2022

Most debit cards are also credit cards.  As we do not have the option to accept debit cards and associated personal PIN numbers, your debit/credit card can only be run as a credit on www.budsgunshop.com

Giving out your debit card personal PIN on even the most secure websites is never a good idea. 

last updated - 04/24/2019

All orders paid via credit card are processed immediately by a secure third party when you hit "confirm".  Our credit card processing has the highest level of security options available.  Our third party processor checks: complete credit card number, expiration date, CVV (3 or 4 digit security code), and the registered credit card billing address.

If any of these items are incorrect, your order will not process and you will not receive an order confirmation email.   However, by attempting to enter the incorrect information multiple times, your credit card company will put a hold on those funds against your available credit limit.  If you attempt to enter the incorrect info five times, your credit card company will placed a hold for each of those attempts.  The funds are eventually released, usually within 72 hours, without incurring any fees, by your credit card company.  This is a fraud protection measure of your credit card company and has nothing to do with www.budsgunshop.com   We are not holding your funds and do not have the ability to release them for you.  We suggest you contact your credit card company directly to clear up these issues.    

last updated - 04/24/2019

Our website updates every 20 minutes, 24/7, with our current inventory and replacement cost. We do not price our guns manually based on our cost in each, rather we use a live download from manufacturers and distributors to set our price based on our current replacement cost. As our cost changes, the corresponding website price of each make/model will change up/down accordingly. Although our profit margin remains unchanged, our advertised prices will change frequently, sometimes several times per day. last updated - 04/24/2019

All orders paid via credit card are processed immediately by a secure third party when you hit "confirm". Our credit card processing has the highest level of security options available. Our third party processor checks: complete credit card number, expiration date, CVV (3 or 4 digit security code), and the registered credit card billing address.

If any of these items are incorrect, your order will not process and you will not receive an order confirmation email. We must confirm your credit card information is correct before we can proceed to process your order, which is why your card is charged when you hit "confirm"

last updated - 04/24/2019

We do accept requests to price match.  Submit your Price Match Request via the Price Match Request button on eligible items.  If we are able to match a price, we will let you know immediately and you can proceed to checkout at that price.  If we can't match it, we will let you know what we can accept. Keep in mind, we ship firearms for FREE, so factor that into your total price when comparing our prices with other firearms retailers. Accessories shipping is also optimized when multiple accessories are purchased within the same order, and FREE on many accessory orders of $199 or more.  

Please note: This is an online option only. Phone operators are not permitted to process price match requests over the phone. Please follow the easy request steps by clicking the Request Price Match button on those qualifying items or click the below link to view our Request Price Match category containing a full list of our qualifying items. last updated - 04/24/2019

The ACH payment system is built on top of the legacy paper check process, our cost to accept these payments are similar to paper checks which why we are able to offer you a cash discount.  Similar to a paper check the funds are first drawn from your bank and your account is verified by our processor prior to us receiving funds.  This process takes 4 business days, it is not until the 5th business day that your payment is electronically credited to our account. last updated - 02/06/2020

Unfortunately, we are not able to accept PayPal. PayPal refuses to process payments for firearms or ammunition. Per their web site:

"We don’t allow PayPal members to buy or sell any kind of firearm, whether it’s in working order or not. The same goes for certain firearm parts and ammunition.

For example, using PayPal, you can’t buy or sell:

• Any firearm, including rifles, shotguns, and handguns, whether they’re for sport and recreation, collectibles, or curio or relic firearms.
• Firearm parts, including but not limited to receivers and frames, silencers, and kits designed to modify guns so that they fire automatically. High capacity magazines, multi-burst trigger activators, and camouflaging firearm containers are other items in this category.
• Ammunition, including propellants like gunpowder or blank ammunition; ammunition or cartridge cases; and primers, bullets, or propellant powder designed for any firearm."

last updated - 04/24/2019

Our firearms are located throughout our warehouses by make and model.  We normally process and ship handguns more quickly than long guns due to their proximity to our shipping department and ease of handling.  We also keep all firearms with highest sales volume closest to the shipping department to expedite processing and shipping.  We commit to ship all firearms within 7 business days of completing your order.  However, our goal is always to ship ASAP.           

last updated - 04/24/2019

Unfortunately, not all of our items are set up for Fast Track shipping. If an item is eligible for next business day shipping it will be designated as such with a large Fast Track symbol under the 'Add To Cart' button on the item's listing. To be eligible, Fast Track orders must be placed by 12:00 PM EST, be paid with a credit card and ship to an FFL dealer we already have on file. ****Adding items which are not Fast Track to the same order may negate Fast Track shipping.****
last updated - 04/24/2019

Yes! Gurney is always looking to make trades and buy guns from customers in all 50 states. Singles or multiples. He will quote a trade/purchase price based upon your description of the gun and apply that amount to your trade order or send you a company check for an outright purchase. Please just email Gurney from our Contact Us page to receive your no hassle trade value or purchase price and Gurney will be happy to set the order up for you.
last updated - 04/24/2019

Log into your account. Select the "Your Orders" option. Find the specific order that the item was purchased on and click "View Order." The order will show the products purchased, and next to each one will be a "Review Product" button. Use the box at the bottom of the page to enter your review, and when you're done, click "Submit."

last updated - 02/17/2022

Many new firearms are test fired at the factory. You may notice residual powder, rotation marks on revolver cylinders, residual cosmoline which sometimes appears to look like rust, etc. All firearms sold as "new" are in fact new in box as received from the manufacturer or distributor and include new manufacturers warranty....no exceptions.

Any used, factory refurbished, refurbished pre-owned, show guns, or guns in any other condition than new in box will be clearly marked as such on the website.

Please watch the below video for more information:

last updated - 04/24/2019

We have made this option available to you when viewing your account Order Status page.  Please log into your account and scroll to the bottom of the page to see this option.

We have also made a short tutorial of the customer order status page for your review:

last updated - 04/24/2019

If you have reset your password, the one emailed to you is probably difficult to remember.  Follow these instructions to get to the page to change your password (or just click here):

last updated - 04/24/2019

This is normally due to your email provider not allowing emails from us to reach your inbox.  We recommend adding sales@budsgunshop.com to your address book.  Then resetting your password again.  Also, please verify that you are checking the email account that you used to sign up for your account with us. last updated - 04/24/2019

Log in to your account as you normally would, and click ORDER STATUS / Account.

Then, look under the box labeled, My Account, and click the link, View or change my account information. Change the email address in the form, and click "Continue."

Remember that when you login from now on, you must use that new email address, not your old one. (The password does not change.)

last updated - 04/24/2019

Yes! We do offer Military, Law Enforcement and other Qualified Professional discounts. Available "QP" products are listed in the Store Directory on the left hand side of the web site. Please refer to our Customer Help section at the top of the web site to view a complete list of those who qualify.
last updated - 04/24/2019

You sure can! The full details of this warranty are located under the warranty heading in our information box on the bottom left-hand side of our web page. last updated - 04/24/2019

Our return policy allows for item(s) return and your choice of a full refund or replacement item(s).  However, we do have a couple simple requirements for processing a return.

1.  Firearms - It is solely the customers responsibility to thoroughly inspect the firearm(s) at the FFL prior to accepting the transfer.  If there is a noticeable defect of any kind to the firearm, or associated case/contents, please simply refuse the transfer and we will arrange to have the firearm returned to us, at our expense, and issue the customer a full refund or replacement firearm if available.  If the customer accepts the transfer from the FFL, we can then only refer the customer to the manufacturer for warranty consideration.

2.  Accessories - ALL accessories found to be defective immediately upon receipt, must be returned to Budsgunshop.com in KY for refund or replacement.  Please contact us and we will immediately arrange for a prepaid UPS label to be emailed to you for the return of the defective item at our expense.  Some accessories are shipped factory direct.  If you take it upon yourself to return items to the factory, it is very possible that we will not receive credit for those items and therefore will not be able to issue you credit/replacement.    

last updated - 04/24/2019

A place where customers can share their vast wealth of firearms knowledge among each other with answers vetted by the community.

last updated - 02/22/2022

We appreciate your interest in joining the Bud's team. If there's an opening, positions are posted on Zip Recruiter and Facebook. We are looking for qualified staff and any firearms knowledge/experience is a plus, but not required. Please apply to the appropriate position that you're interested in via it's respective ad. As well, we do not accept unsolicited phone calls about the application process.

https://www.youtube.com/watch?v=QBT1q16QOZg

last updated - 02/24/2021