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Due to the recent increase in order volume, the shipping of some items may experience significant delays. Items shipped from our own warehouse can be shipped much sooner than items shipped direct to you from one of our fulfillment suppliers. Additionally, our supplier network has currently prohibited the canceling or updating of all orders after they have been placed. We appreciate your patience during this time.
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Frequently Asked Questions
Click on question to reveal the answer.
1. What is an FFL ?
2. How do I arrange to have a local FFL handle my transfer ?
3. What is the average FFL transfer fee ?
4. Can you ship my firearm direct to me at my home or office ?
5. How do I know if I can legally purchase a firearm?
6. Why does my Customer information have to match?
7. How can I earn the advertised "Cash Discount Price" ?
8. I used my debit card to purchase online, why did I not get the "cash discount" ?
9. Why has my credit card been charged multiple times for only one order ?
10. I just bought a gun from you guys and now the advertised price is less than what I paid. What's up ?
11. Why is my credit card charged when I placed my order, but my order still has not been shipped ?
12. Do you price match?
13. I submitted my payment by ACH and the money was taken from my account. Why hasn't my order shipped?
14. Do you accept PayPal?
15. Why are the firearms shipped "within 3 to 7 business days" of completing my order ?
16. I'm a Team Buds member, why didn't my order ship the next day?
17. Do you guys accept gun trades and/or will you buy my used gun?
18. I just received my new gun. It looks used, as if it's been fired, what's up ?
19. How can I view and edit my "Wish List" items?
20. My Password is not Working. How Do I Reset It?
21. How do I set the password to one I can remember?
22. I Completed the Password Reset Form and I am not Getting an Email. What Should I Do?
23. How do I change the email address for my account?
24. Do you offer discounts to Military and Law Enforcement Officers?
25. Can I purchase Bud's Supplemental Limited Lifetime Warranty for new and used guns?
26. There is a problem with one of my items, what is your return policy ?
27. I'm interested in working at Buds. How do I apply?
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