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Frequently Asked Questions

1. My Password is not Working. How Do I Reset It?
2. How Do I Safely Load & Unload My Semi-Auto Pistol?
3. What is an FFL ?
4. How do I arrange to have a local FFL handle my transfer ?
5. What is the average FFL transfer fee ?
6. Can you ship my firearm direct to me at my home or office ?
7. How can I earn the advertised "Cash Discount Price" ?
8. How do I know if I can legally purchase a firearm?
9. Why does my Customer information have to match?
10. I used my debit card to purchase online, why did I not get the "cash discount" ?
11. Why has my credit card been charged multiple times for only one order ?
12. I just bought a gun from you guys and now the advertised price is less than what I paid. What's up ?
13. Why is my credit card charged when I placed my order, but my order still has not been shipped ?
14. Do you price match?
15. I submitted my payment by ACH and the money was taken from my account. Why hasn't my order shipped?
16. Do you accept PayPal?
17. Why are the firearms shipped "within 3 to 7 business days" of completing my order ?
18. I'm a Team Buds member, why didn't my order ship the next day?
19. Do you guys accept gun trades and/or will you buy my used gun?
20. How do I review my purchases?
21. I just received my new gun. It looks used, as if it's been fired, what's up ?
22. How can I view and edit my "Wish List" items?
23. How do I set the password to one I can remember?
24. I Completed the Password Reset Form and I am not Getting an Email. What Should I Do?
25. How do I change the email address for my account?
26. Do you offer discounts to Military and Law Enforcement Officers?
27. Can I purchase Bud's Supplemental Limited Lifetime Warranty for new and used guns?
28. There is a problem with one of my items, what is your return policy ?
29. What is the Buds Community?
30. I'm interested in working at Buds. How do I apply?


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